TCC Telecom is proud to offer expert, comprehensive Voice over IP (VoIP) services at the best value in Maryland. Our hybrid cloud-based VoIP systems offer excellent voice quality, as well as a number of features you can’t get with regular telephone systems. We are a Star2Star certified installer, and a trusted telephone and communication system provider. For all of these reasons and more, we are best choice in quality, cost-effective VoIP services.
Our customized VoIP solutions are tailored to your business’s needs and budget. We’ll conduct both a short- and long-term cost analysis to assess the cost-effectiveness of different options. Once you determine which system and features work best for your business, we’ll set up the system and provide comprehensive training and support to help you and your employees become familiar with your new VoIP system. We also offer software and feature upgrades for the VoIP systems we’ve installed.
What is a Hosted or VOIP or Cloud Based Phone System?
Simply put, the “brain” of your phone system is off-site (or “hosted” at another location) and you just have the phones in your office. All the call routing, voicemail and everything else that goes on behind the scene is handled out in the cloud. The benefit is that you have less hardware that you have to purchase, so your upfront cost is very low and you can have a consistent monthly bill regardless of usage. Ongoing maintenance often times can be handled yourself, minimizing ongoing maintenance costs. Having multiple locations, people working at home permanently or temporarily is a breeze.
Your business cannot afford communications downtime. Your customers, partners, and suppliers need to be able to reach you at anytime. Star2Star offers unrivaled protection, and is the communications provider that you can depend on for business continuity. Not only do they guarantee 99.999% uptime and continuously monitor every Star2Star system, they also provide a rich suite of disaster avoidance and recovery solutions that will keep you in touch even if your offices are inaccessible.
Star2Star is able to guarantee 99.999% uptime reliability and backs it up with a Service Level Agreement (SLA). In the real world, Star2Star’s reliability has been 100% uptime since 2011.
If your offices are no longer accessible, Star2Star’s advanced suite of disaster avoidance and recovery protections kicks in.
- Automatically route calls to other locations and employee cell phones
- Keep auto-attendants operational in the Cloud, providing information and directing calls
- Enable users to access voicemail from emails anywhere
- And Much More!