Matt and Meagan recently spent a week down in sunny Sarasota getting trained and certified on our preferred hosted voice solution. We’ve spent the past year meticulously researching different VoIP (Voice over Internet Protocol) providers before fully committing to one to add to our portfolio. Besides all the features and options that are fairly standard among most VOIP providers, a few things made Star2Star Communications stand head and shoulders above the rest.
First: (and maybe most importantly) the people. We have dealt with a multitude of different companies and what separates the good from the bad is the customer service. After all, it’s what we modeled our own company after. In an industry filled with terrible customer service and support, it’s refreshing when find a company that shares your values. Everyone we have met and talked to at Star2Star genuinely seems not just interested in the job or issue at hand, but also you as a person.
Second: The architecture. Star2Star is not a true hosted voice company. More accurately, they are a hybrid voice company. What does that mean? Hybrid Architecture takes the best of both worlds, on-premise and VoIP systems, and combines them to give you the features you want without their limitations. Read more Star2Star’s architecture here.
Third: The reliability. Star2Star guarantees 99.999% uptime reliability, and has seen 100% uptime since 2011. They have a variety of disaster avoidance and recovery plans and protections in place to keep your business up and running no matter what is going on.
- Route calls to other locations or to employee cell phones
- Keep auto-attendants operational in the Cloud, providing information and directing calls
- Allows user access to their voicemails stored in the Cloud through email
- And Much More!
Contact us today for a free estimate of what we can do for you.